Use case
Front desk and appointment booking, handled
An AI front desk across your phone and your WhatsApp that answers, asks the right questions, and books appointments straight into your calendar, following the same flow your team uses today.
Booking is the interruption your business cannot refuse
Every appointment starts as an interruption: a call or a message that lands while your team is with another customer. Miss it and the booking usually goes elsewhere; take it and the customer in front of you waits.
Bookings arrive at the worst times
Peak booking hours are peak service hours. The choice is the customer on the phone or the one in the chair.
Half-taken bookings
A name and a number on a note is not a booking. Someone still has to call back, and callbacks get missed.
Intake questions get skipped
In a rush, the questions that matter for the appointment do not get asked, and the gaps surface on the day.
Two channels, two queues
Phone bookings and WhatsApp bookings live in different places until someone reconciles them by hand.
No-shows without deposits
When taking a deposit is manual and awkward, it gets skipped, and empty slots follow.
Double bookings
Availability quoted from memory drifts from the actual calendar.
How cyllabs handles booking
Your booking flow, encoded once
We map how your team books today: which services exist, what each one needs to know from the customer, which staff or rooms can take it, and which bookings need payment upfront. That flow becomes the agent's script on both channels, applied the same way every time.
Booked in the conversation, on either channel
On the phone, the voice agent offers slots from your live calendar and confirms the appointment before the caller hangs up. On WhatsApp, the chatbot walks the customer through a native form. Either way, the booking is in your calendar before the conversation ends, with the intake answers attached.
Deposits at the moment of booking
Where your rules call for it, payment is part of the booking step itself, collected through Stripe or HitPay. The slot is only confirmed once your conditions are met.
One calendar, one record
Phone and WhatsApp bookings land in the same calendar and the same dashboard, each traceable back to the call recording or chat thread it came from. We run the system and tune it as your services and schedules change.
What the agents handle
Across your phone line and your WhatsApp number, around the clock.
- Offering appointment slots from your live calendar
- Asking your intake questions for each service
- Confirming bookings during the call or chat
- Collecting deposits where your rules require them
- Writing every booking into your calendar automatically
- Handing over to your team when a request needs a human
- Taking booking requests at night, on weekends and on public holidays
- Sending you a summary of every booked call
What changes for your business
The calendar fills itself
Bookings happen without anyone on your team touching them.
No booking waits for a callback
Customers leave every conversation with a confirmed slot.
Complete intake, every time
The right questions get asked for every service, without fail.
Fewer no-shows
Deposits collected at booking time make appointments real.
No double bookings
Availability always comes from the live calendar, never from memory.
One view of everything
Phone and WhatsApp bookings in one calendar and one dashboard.
Thinking about an AI receptionist for your business?
Every missed call is a customer calling someone else. Book a call and we will tell you what an agent would answer for your business, what it would cost, and how quickly we could have it live. No obligation either way.
Hear it before you buy it
We will walk you through exactly how your agent would answer, in your words, before you commit to anything.
Live in weeks, not quarters
Fixed scope, a date agreed upfront, and no software for your team to learn.