Service
An AI receptionist on your phone line
We design, build and run a voice agent that answers your business's phone 24/7: answering questions, booking appointments during the call, taking messages word for word, and handing over to your team the moment someone asks for a person.
The phone is where business is won and lost
For clinics, salons, studios and trades, the phone is still the front door. Answering it well, every single time, is close to impossible for a small team that also has customers standing in front of it.
Calls collide with work
The person answering the phone is usually mid-appointment, mid-job or serving another customer. Someone always loses.
Voicemail loses customers
Callers who hit voicemail rarely leave a message. They call the next business on the list instead.
After-hours goes unanswered
Evening and weekend enquiries are often the most serious ones, and nobody is there for them.
Peak hour is peak everything
The busiest hour for calls is also the busiest hour for the counter, the chair and the job site.
Booking waits for a callback
Details get scribbled down for someone to confirm later, and later sometimes never comes.
Answers depend on who picks up
Prices, policies and availability get explained differently by every person who answers.
How we build a voice agent around your business
Designed from your real call flow
We start with how your phone is answered today: what customers ring about, what your team asks them, which services need which intake questions, and what should always reach a human. The agent's script is written in your words and its answers come from your business's own knowledge base, so it says what your best front desk person would say.
Booking happens during the call
The agent follows your actual booking flow: your services, your intake questions, your payment rules. It offers slots from your live calendar and writes the appointment in before the caller hangs up. No callback, no scribbled note, no double booking.
Human handoff, built in
Anyone who asks for a person is transferred to your team mid-call. Callers who just want to leave a message have it taken word for word. And when a call is outside what the agent should handle, it says so and gets the caller to the right place instead of improvising.
Run and improved by us
Every call is recorded, transcribed and summarised, and a summary email reaches you after each one. We watch how calls actually go and tune the agent as your services, prices and seasons change. You never manage software; you just see the bookings.
What the agent handles on your line
Day one, on your existing number. Nothing for your team to install or learn.
- Answering every inbound call, 24/7
- Answering questions from your business's knowledge base
- Booking appointments during the call, from your live calendar
- Asking your intake questions and applying your payment rules
- Taking messages word for word
- Transferring callers to your team on request
- Covering nights, weekends and public holidays
- Sending you a summary email after every call
What changes for your business
Every call answered
A ringing phone stops being a race someone on your team has to win.
Bookings without callbacks
Customers book in one call instead of waiting for someone to ring them back.
After-hours becomes business hours
The 9pm enquiry books itself into tomorrow's calendar.
A record of every call
Recordings, transcripts and summaries replace scribbled notes and hearsay.
Your team stays in control
Anything sensitive or unusual reaches a human, every time.
No new job for your staff
We run the system. Your team just sees the bookings turn up.
Thinking about an AI receptionist for your business?
Every missed call is a customer calling someone else. Book a call and we will tell you what an agent would answer for your business, what it would cost, and how quickly we could have it live. No obligation either way.
Hear it before you buy it
We will walk you through exactly how your agent would answer, in your words, before you commit to anything.
Live in weeks, not quarters
Fixed scope, a date agreed upfront, and no software for your team to learn.